This is arguably worse than if they had done nothing at all to supposedly protect user privacy. Now it's clear that Apple was just playing the crowd to win sales.
Why should we even believe that they aren't covertly cooperating with the FBI?
That's hardly an Apple-specific issue though. I'd argue we shouldn't trust any corporation -- like Google, Amazon, Facebook as well -- and assume they are in bed with the agencies from the get go.
https://www.apple.com/customer-letter/
And here I was, almost believing you.