So having to go through the old "there is no problem", "a little problem that isn't our fault", "ok, maybe our fault but we admit nothing and nothing can be done", "ok here is a fix"... is that your idea of great customer service? Why not just cut to the chase and be responsible about it?
You asked me earlier what I suggested, and though you have consistently miss-characterized it, I answered in a way that I think would be a PR win for them. What would your suggestion be then? The old corporate song and dance?
Also, you can have the last word on this, if you wish. Since, although I'm pretty certain I've listened to you, I'm not at all certain you've listened to me in this exchange and that doesn't incline me to continue this communication. If I just wanted insults pushed at my general direction, I'd go spend some more time on reddit. Later.
