I'm looking for a software where you can basically search through people's responsibilities and find the right person to talk to to get your day job done. This comes from a personal pain working at a medium-sized company so I wanted to see if there's any software to help me with that.
The way it usually happens is by developing relationships over the years. Often, the right person is right due to capabilities rather than responsibility. What matters more is who gets the job done rather than who to blame for it not being done.
Which might imply building a software system to detail responsibilities or even just entering the data may often or even the disruption of notifying the responsible party may be less efficient than just doing the task oneself.
thanks for the comment! Yeah, I was hoping that it wasn't necessarily responsibilities but rather it would know who the most capable are based on some internal signals (slack messages/internal wiki/etc comments made related to the topic).
Which might imply building a software system to detail responsibilities or even just entering the data may often or even the disruption of notifying the responsible party may be less efficient than just doing the task oneself.
Good luck.