Improvement means change. Change is scary and will break workflows. People will resist.
I made big and small changes to a couple of online communities and believe me, the amount of vitriol you receive from people that are the masters of the domain they carved out for themselves will make you doubt every future decision. Even when it's objectively the right thing to do.
I made big and small changes to a couple of online communities and believe me, the amount of vitriol you receive from people that are the masters of the domain they carved out for themselves will make you doubt every future decision. Even when it's objectively the right thing to do.