Completely agree with you. I have in writing that my key would be good, even though the MS site said that there was an error and I needed to check with Customer Service. I then explained this to three people, whom found the written statement and said they couldn't/refused to fix the problem. They just wanted to sell my an O365 subscription.
As to how legal their tactics are, I'm not sure. I do know before I would never have considered anything other than MS, I'm now left to moving onto Mac's because I cannot give them more money and the work I do tends to now work in the Linux or alternative OS environments. Lots of industrial software that is touchy enough as it is...
As to how legal their tactics are, I'm not sure. I do know before I would never have considered anything other than MS, I'm now left to moving onto Mac's because I cannot give them more money and the work I do tends to now work in the Linux or alternative OS environments. Lots of industrial software that is touchy enough as it is...