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That's crazy to me: you'd give up 2% of your customer size (and potential revenue?) just to make your dev workflow more convenient?



This can be justified. Multiple times I'd been in the spot when shipping of a feature by a certain date will get your contract signed. And this is dependant of how convenient your workflow is.


particularly for a young or fast-growing product, this makes a ton of sense - shipping features that multiply your target market can be a _much_ better strategy than keeping 2% of your current user base.




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