On the one hand we live in a big brother dystopian society where government is plugged into the internet backbone, has backdoors into all software and hardware, and knows everything being said by anyone, and on the other, they can't find a Twitter account's email, whine to Apple about a locked iPhone, online banking by regular people on virus machines (PC's) never gets hacked, and we only get celeb nudie drops once a decade - are we really losing the security war that bad?
“The government” isn't a single group of people. It's entirely possible for the intelligence agencies to be simultaneously sucking up a lot of data but not sharing that data with civilians in a separate agency. From what I've heard, that's expected because there's a cultural expectation that they're not involved in domestic politics.