Perhaps some of these "managers" should study Crew Resource Management [0] (CRM) for some lessons that were "paid for in blood". For Airline operations, crew includes cabin crew.
There was a notorious case, British Midlands Flight 92 [1], where the pilots shut down the wrong engine. At least one flight attendant (& several passengers) noticed the left engine was producing flames and sparks. The Captain said he shut down the right engine, which was working properly. The aircraft crashed, causing 47 fatalities, 74 serious injuries and 5 minor injuries.
Compare that to Qantas Flight 32 [2], with 5 pilots in the cockpit, and 24 cabin crew, along with maintenance, ATC and rescue crew on the ground, landed a seriously damaged A380 without injury or further damage.
Capt. Richard De Crispigny was later quoted:
"We sucked the brains from all pilots in cockpit to make one massive brain and we used that intelligence to resolve problems on the fly because they were unexpected events, unthinkable events". This is CRM at its finest.
Another successful application of CRM was in Aloha Flight 243 [3]. After loosing a section of the roof, Captain Robert Schornstheimer & First Officer (& later Captain) Mini Tomkins landed the damaged 737 with all passengers surviving. One flight attendant, CB Lansing, was blown out of the aircraft.
Effective CRM (management) is what allowed QF32 and Aloha 243 to land safely.
There was a notorious case, British Midlands Flight 92 [1], where the pilots shut down the wrong engine. At least one flight attendant (& several passengers) noticed the left engine was producing flames and sparks. The Captain said he shut down the right engine, which was working properly. The aircraft crashed, causing 47 fatalities, 74 serious injuries and 5 minor injuries.
Compare that to Qantas Flight 32 [2], with 5 pilots in the cockpit, and 24 cabin crew, along with maintenance, ATC and rescue crew on the ground, landed a seriously damaged A380 without injury or further damage.
Capt. Richard De Crispigny was later quoted: "We sucked the brains from all pilots in cockpit to make one massive brain and we used that intelligence to resolve problems on the fly because they were unexpected events, unthinkable events". This is CRM at its finest.
Another successful application of CRM was in Aloha Flight 243 [3]. After loosing a section of the roof, Captain Robert Schornstheimer & First Officer (& later Captain) Mini Tomkins landed the damaged 737 with all passengers surviving. One flight attendant, CB Lansing, was blown out of the aircraft.
Effective CRM (management) is what allowed QF32 and Aloha 243 to land safely.
[0] https://en.wikipedia.org/wiki/Crew_resource_management
[1] https://en.wikipedia.org/wiki/Kegworth_air_disaster
[2] https://en.wikipedia.org/wiki/Qantas_Flight_32
[3] https://en.wikipedia.org/wiki/Aloha_Airlines_Flight_243