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My friend returned his Surface Pro 4 a few days after he got it when a mandatory Windows update bricked it, as in it turned off instead of restarting, and wouldn't turn back on.



I had a similar problem with a Surface, but some persistent going through the reboot options (of which there are about six, in increasing order of nuke-it-from-orbit-it's-the-only-way-to-be-sure) fixed it eventually.

Other than that, though, they're great machines.


There were no reboot options. The damn thing wouldn't turn on. My friend now has an XPS13 (which he had for just over a year before an issue with the fan prompted him to return it to the retailer for repair; amusingly the retailer screwed that up and offered him a new one as a replacement).




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