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A few years ago, I was called in and told that my work machine was pulling huge amounts of data from the net. It eventually turned out that the problem was a buggy version of Google Desktop.

After a fairly intensive search, I found the reason in an obscure Google Groups posting[ http://groups.google.com/group/Google-Desktop_Something-Brok... ]. I experienced the bug six months after the issue was discussed there, and that was the only source of information I could find.

I don't know if Google has improved its support recently, but the obscure way in which information on the bug was disseminated certainly made me more wary of using Google products after that.



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