"it is a reflection of the fundamental reality that the supply of content (and increasingly goods) is infinite, and thus worthless"
No, the supply of worthless content is infinite. The supply of interesting content provided by professionals with the backgrounds necessary to provide such content is not. This is why you still see the majority of journalistic content provided by a small number of organizations, with the rest simply aggregating that content. Facebook, Google, etc. actually produce very little cultural value on their own. Their entire existence is predicated on co-opting the content of others for free and using it to make money. It's a heck of a business model, if you can get away with it, but let's stop pretending that good content just appears out of thin air...
Most of the interesting content I read is produced by amateurs. Amateur writers, that is. They're professionals in whatever domain they happen to be writing about - food blogs written by chefs, programming blogs written by software engineers, startup blogs written by VCs & entrepreneurs, hardware blogs written by electrical engineers, gaming screencasts produced by gamers, political blogs written by political science professors.
I think that what the Internet revealed is that being able to write well takes a back seat to knowing information worth writing about. Content over form, in other words. In the old days, you needed dedicated reporters who would go ask the actual experts their opinions on events because most people could not hold down two jobs, and an industrial company is not going to also operate a printing press. Now, with the ease & reach of publishing becoming so much greater, it becomes much easier to publish on your nights and weekends, as a way of getting your name out in the field. I actually view mainstream media as "low quality" now, because when you compare any piece with the blog of the experts actually quoted in it, you see just how many omissions and distortions appear in it.
Experts in a professional fields have been writing books for hundreds of years. How is anything fundamentally different now? The shortened cycle?
Experts in various fields have written guest columns for newspapers since before the U.S. declared independence.
Tabloid and marginally amateur newspapers previously outnumbered the established publications. When new towns and cities were formed in the American Frontier, often a printing press was brought with the first businesses.
Your argument appears to follow from the premise that "MSM is bad" and then seeks justification in a just-so story of the old days that isn't accurate.
I'm not defending modern journalism's accuracy. I'm disputing your assertion that the consolidated journalism of the late 20th and early 21st centuries are the default. On the contrary, they are abnormal with respect to the rest of American history.
Thompson's point here isn't about the content itself, but rather the supply chain for the content. Because the internet effectively provides 'infinite' distribution, the traditional models of controlling distribution are worthless. This is a very consistent theme in his writings.
Consider that both the worthless and valuable content that you've defined use the same methods for distribution; Facebook, Twitter, Google, etc.
Yes, but production <> distribution. It still costs money to produce something of value, whether it's an article in a magazine or an album. The fact that it costs virtually nothing to reproduce an album or distribute it digitally does not negate the investment it took to produce it. And the fact remains that Facebook and Google, among many others, profited handsomely from this confusion.
Compare with the second paragraph:
"The reality is that Facebook is one of the most powerful companies the tech industry — and arguably, the world — has ever seen. True, everything posted on Facebook is put there for free, either by individuals or professional content creators; and true, Facebook isn’t really irreplaceable when it comes to the generation of economic value; and it is also true that there are all kinds of alternatives when it comes to communication. However, to take these truths as evidence that Facebook is fragile requires a view of the world that is increasingly archaic."
FB doesn't pay for the content, which is a major advantage over traditional companies that do both creation and distribution (newspapers) or ones where content is licensed somehow (television, music labels). FB is agnostic to the costs of creating the content, but their networks necessitate producers to user their platform.
I think that we're going to see how this all shakes out soon enough, and it will probably be one of the business stories of the 21st century.
If the current model is sustainable, then it will continue. I personally think that too much value is being captured on the distribution side, that the content creators are wise to it, and that you're going to see a continual shift in power back to the content creators as they become more and more creative in how they withhold content from free-rider distribution/access platforms that they view as a net negative to their bottom line.
True. I think the author was a bit hasty in how he phrased things here. Given the context of the rest of his writing it's pretty clear that he's talking about the overall supply chain of content as opposed to the demand side.
Basically the insight is that, for a lot of industries, the internet has caused a general shift in the center of power from the supply side to the demand side. Fifty years ago you could maintain a strong and powerful position by controlling the supply chain for media content. Largely this was because supplying media was pretty hard - you had to find and organize the writers/artists, physically manufacture it, and distribute it across a given geographic area. Because it was challenging to supply media, there were relatively few options that consumers had access to, so if you managed to bring something to market it was relatively easy to find people who would be interested in buying it.
The internet turned that dynamic on its head. Now all those challenges with getting media into peoples' hands have evaporated. Of course it's still really hard to produce great content - and individual creators can still do fantastically well - but there is much less money to be made by bringing the content that creators create to the market. Instead, the more powerful position is to control the consumer relationship and let the content creators come to you. In a marketplace where there is a massive supply of different things for consumers to consume it's hard for any one creator/supplier to stand out and get the attention of consumers. So a company that does hold a lot of consumer mind-share and can act as a kind of entry-point to the market for consumers, like Netflix or Facebook, has a ton of leverage over suppliers.
And these companies do add value for consumers. It's overwhelming to have so many different options to chose from. It's nice to have someone help me navigate the choices, or even just present me a steady feed of content I might like.
We're seeing this dynamic not just in markets for media but also in markets for things like furniture and even consumer financial products - Houzz and Credit Karma, respectively, are both trying to be consumer gatekeepers, which will give them tremendous power in their markets.
> It still costs money to produce something of value
It costs rapidly decreasing amounts to produce something of value.
If you want a few stabs from a violin in your song, you rarely need to hire a concert violinist these days, thanks to recordings and software-synthesizers based on infinitely reproducible code and data.
Absolutely, but that doesn't mean that it's still easy to produce the final work. If anyone can do it, then it's obviously not valuable.
Take "Stranger Things" on Netflix, for example. I normally hate sci-fi, but this was one heck of a great season 1 for a series. Did it take a lot less in terms of technical know-how/costs to produce than it would have taken in the 80's ? Sure, no doubt. But, it still is a very unique cultural work that is definitely more valuable than something created by another group of people with access to the exact same technology, but producing something of lesser value. The secret sauce is the people involved and their life experiences, knowledge, and expertise, none of which are "free".
> But, it still is a very unique cultural work that is definitely more valuable than something created by another group of people with access to the exact same technology, but producing something of lesser value
Human cultural value != market-value. This is what I'm getting at.
What was the incremental cost to you to watch each episode?
How much did you pay to watch ET? Buy a Twin Peaks box-set?
> The secret sauce is the people involved and their life experiences, knowledge, and expertise, none of which are "free".
You can find free life-experiences (Medium, Twitter), knowledge and expertise (Github, Wikipedia, Quora) all over the internet.
I'm not saying that people don't need money to exist, or that as we're able to produce more, cultural exhanges are worth subjectively less to other humans (quite the opposite).
I'm saying that the costs of people producing things is decreasing rapidly. What is increasing is the net share of value which is captured by distribution platforms.
It's relevant that you can only watch Stranger Things on Netflix --- you can't 'buy it', you need to pay a rent in perpetuity to watch your favorite shows at your own discretion. This is only possible due to the power which the distribution platform (Netflix) has accumulated.
Of course, there is good, free content everywhere, but it is normally in the form of endeavors that don't take a lot of time or are hobbies. As soon as something starts to take more than X amount of hours per week, it has to either start bringing in revenue or it has to stop growing. In other words, there is no limit to the breadth of the content that can be available for free, but there are hard financial limits to the depth of the content that can be available for free.
Re: Netflix: I think Netflix is a good example of a distribution platform that is in a more symbiotic relationship with its content creators. The content creators get the eyeballs for their work and, more importantly, get paid, while Netflix takes their cut. However, this is also changing as Netflix becomes both content creator and distribution platform. As to being able to purchase Netflix content elsewhere, I think it all comes down to the extra revenue vs. possible loss of subscription revenue. For now I think the equation is tilted towards the latter, hence you won't see that content elsewhere. My understanding is that other content creators are getting more than a little nervous about the Netflix-branded content, so they might start playing hardball.
The NYT is already longer than anyone has time to read daily, even retired people. Ditto WSJ etc. There are more good movies than you could ever watch. Too many really good TV shows to keep up with.
By "infinite," the OP really means "vastly overwhelmingly larger than demand." Of course there's also plenty of dreck, but that's not the article's point.
There is an argument that automation, and the fact that increasingly the goods we desire are digital, means that the marginal reproduction costs of many goods are trending towards zero (with obvious exceptions, like housing).
Without effective regulation, this puts all the power in the hands of naturally monopolistic distribution platforms.
For example, the only reason why an infinitely reproducible MP3 costs $0.99 is because Apple's lawyers say it does, Facebook get to decide the cost in digital-autonomy for you to speak to your aunt.
Over the last few years this seems to have drifted from academic-Marxian/airport-business-book/TED lore to a motivation for seriously exploring policies like UBI (including by Y Combinator).
Thompson would be the first to agree with you. He would in fact point to his very own business as an example that he believes in well-researched, expensive to produce content. He would then go on to argue that similar content sources will have to find ways of making money that don't involve putting display ads next to their content.
I think we're already seeing this in regards to YouTube monetization, there are a few YouTubers at the top of the pyramid making money and their content is increasingly "professional" - albeit with an air of amateur needed to connect to audiences. But the rest of the pyramid has collapsed and with it the MCN industry built on the idea that there was monetization scale in crappy content.
Exactly this. My facebook newsfeed is full of worthless content, which, though once fun and interesting is now a commodity (cat videos, for example)
As someone in my mid twenties, I spend far more time on instagram and snapchat than on facebook. If facebook was to disappear tomorrow, it'd probably be okay with me. Imagine for a second if Facebook hadn't acquired Instagram. Attention shifts very quickly in the digital world, quicker than a lot of people think.
If your Facebook feed is worthless, it's your fault. Either you have nobody you care about or you like worthless stuff. I'm connected with family and friends, I'm following interesting people and liked interesting pages. My newsfeed is full of great content, from people I care about or page with content I want to read/watch.
> I have probably written more positive pieces about Facebook than just about any other company, and frankly, still will.
> My deep-rooted suspicion of Zuckerberg’s manifesto has nothing to do with Facebook or Zuckerberg; I suspect that we agree on more political goals than not.
> I don’t necessarily begrudge Facebook this dominance;
> Moreover, my proposals are in line with Zuckerberg’s proclaimed goals:
I don't honestly like how the author keeps doing this two steps forward, one step back approach, hedging at every turn. I guess hedging is the "smart" strategy, and he's fond of calling himself a strategist. However, it makes for a fairly annoying read.
It echoes that term that mocks all the security at airports, "security theater", but this one instead is a theater of even-handedness. I think the pieces against Facebook need to be more decisive and less concerned with themselves.
Thompson specifically says that he doesn't trust Zuckerberg with that power. Even though Thompson suspects that he and Zuckerberg probably want the same global outcomes, he is inherently suspicious of any centrally controlled entity.
> my discomfort arises from my strong belief that centralized power is both inefficient and dangerous: no one person, or company, can figure out optimal solutions for everyone on their own, and history is riddled with examples of central planners ostensibly acting with the best of intentions — at least in their own minds — resulting in the most horrific of consequences; those consequences sometimes take the form of overt costs, both economic and humanitarian, and sometimes those costs are foregone opportunities and innovations. Usually it’s both.
I think it could also be described as a bait-and-switch.
> You think MZ's vision of replacing democratic institutions with facebook is a bad idea? Me too!
becomes
> Let me point out to you all the ways that MZ's intentions are good. I guess he's really a nice guy and we should trust him to provide a replacement for a failing democracy.
Personally, I can't get behind it, no matter how nuanced the rhetorical strategy used to persuade me.
It's an articulation of the general versus the specific. He's saying the general idea underpinning Zuckerberg's manifesto is concerning. He's just personally okay given it's specifically Zuckerberg manning the helm. (Separately, he says Facebook is in a good economic position. That's a separate train of thought from the manifesto discussion.)
You were, I had no trouble picking up on it at least.
It seems to me that this battle was really lost several years ago when Google unsuccessfully tried to maintain the ability to "export your social graph" from FB. What's your feeling on how things would have played out differently if at that time FB lost its control over people's social graphs?
It seems to me that if you have to legislate a solution here, writing a law that guaranteed you could export your personal data from any company would be a good place to start. What do you think?
Are you the author? I'm not saying you're ok with his goals. I'm saying that you seem to be very concerned with not coming off as "one of those anti-FB people", to the degree that it weakens the momentum of your writing a lot.
No, your essay is not very clear, nor convincing. Wechat is much better positioned to do what Zuck wants to do re: social infrastructure. Given the downwards spiral of the US and European economies, a long short on FB seems more propitious.
I use FB to keep in touch with friends who mostly live far from me. That's all I really want, but that makes FB no money. What I wish I could do was build exactly that because in the end that's what most people really care about; however there is exactly zero money to do this sort of thing since FB has basically cornered the market in connecting people.
The basic question is: would you pay $1 a month to keep in touch with friends without ads? I doubt anyone would. This is what FB makes per person from ads. Free is a powerful monopoly.
"The basic question is: would you pay $1 a month to keep in touch with friends without ads?"
No, I would pay hundreds of dollars to keep in touch with friends without external entities stalking-spying my interactions with them.
Not just friends but employees and partners. I want a communication channel that is mine, not American, NSA owned.
I mean I already pay thousands of dollars a year inviting friends to my house, to the restaurant, organizing trips to cities like Paris or Venice or St. Petersburg with them.
In each of those interactions, there is no microphone recording anything I say, a video camera controlling all of my movements.
But FB is increasingly taking all the information, for example storing trip pictures becoming a private archive of people's lives bigger and more dangerous than Stasi as they are developing in fact private life dossiers that could be used against anyone when for example you run for competing against the people in power.
I think that the reason why people wouldn't pay $1 per month is mostly because of inconvenience. If people had to pay for Facebook as part of their income tax (which amounted to about $12 per year), then I think a lot of people would be OK with that and everyone would be better off overall.
The problem is that the force of marketing is invisible. Even people who are resistant to targeted advertising are at least susceptible to indirect advertising through peer pressure from their friends... If all your friends do something, you will probably start doing it too - Or else, over time, they might stop being friends with you.
I don't use Facebook much and so I rarely see their ads but I can clearly feel the effects of Facebook's advertising in my life through my personal and professional relationships.
> If people had to pay for Facebook as part of their income tax (which amounted to about $12 per year), then I think a lot of people would be OK with that and everyone would be better off overall.
But which Facebook would that be? Would it be the personal-page Facebook or the News Feed Facebook or the Facebook of Tomorrow? It's obvious that a State could build a Facebook clone, but is there any evidence that it could innovate well?
Granted, Facebook itself is imperfect, but it at least has to provide someone some value: Statebook would only need to give some grandees a sense of self-importance.
> Granted, Facebook itself is imperfect, but it at least has to provide someone some value: Statebook would only need to give some grandees a sense of self-importance.
Imagine the future where Statebook would provide this invaluable service to vote online and do your taxes when Zuck becomes a successful politician.
I think I would. After a decade of free email with ads, I now pay FastMail five bucks a month. For status updates, an up-to-date contact card, and event coordination I'd pay a buck or two. But I might be in the minority.
"it is a reflection of the fundamental reality that the supply of content (and increasingly goods) is infinite, and thus worthless"
No, the supply of worthless content is infinite. The supply of interesting content provided by professionals with the backgrounds necessary to provide such content is not. This is why you still see the majority of journalistic content provided by a small number of organizations, with the rest simply aggregating that content. Facebook, Google, etc. actually produce very little cultural value on their own. Their entire existence is predicated on co-opting the content of others for free and using it to make money. It's a heck of a business model, if you can get away with it, but let's stop pretending that good content just appears out of thin air...