Have you read the article though? Often hearing one-side isn't enough to render a verdict, but in this case it's incredibly hard to hear Susan's side and witness the poise with which she retells it and be able to imagine any version of events where the organization did nothing wrong.
Skill at composing a narrative does not lend additionally credibility to a narrative. This is emotional thinking; there is a very good reason that thousands of years of developing legal systems has led to an alleged victim providing proof.