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Paraphrased from a non-technical user I talked to recently:

"I can browse & evaluate services on the web more effectively and at leisure as there is no implicit pressure from a salesperson."

I predict it would lead to a lot of swift customer exits.




Interesting indeed. Would the disadvantages, especially in early startups that have no traction yet anyway, outweigh the benefits? That is: being able to go through the customer development cycle quicker, so you can pivot faster.




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