makes sense. I had to troubleshoot printing problems with my Dad over the phone... apparently the printer got a new IP address and windows couldn't find it. Trying to tell my dad how to fetch the printer ip from the access point and then configure it in windows was a serious pain. After 10 years of technology, configuring the print driver is still hard in windows... it's amazing how well it works on Macs, it's just too bad my parents probably won't want to make the switch.