I honestly don't understand why this happens. Do people really not understand that the OSS products they are using are typically created by people on their free time and that they don't owe you anything? If you want support pay for it, either through the OSS product itself or via a 3rd party consultant.
For most of the OSS products I use I typically am not knowledgeable enough to submit code and I really don't have a lot of free time so I send them money or buy things off of their wishlist. A lot of these products make it capable for me to do my job and without them I'd likely be in a totally different spot. Sending them a few bucks a month or buying a book for them seems like the least I could do.
Just be nice and thankful for the work that these people/groups are putting out their and help where you can.
If you are not a developer or just don't have the time, I highly encourage you to support these projects in other ways: https://esheavyindustries.com/2016/02/have-some-extra-cash-h...
For most of the OSS products I use I typically am not knowledgeable enough to submit code and I really don't have a lot of free time so I send them money or buy things off of their wishlist. A lot of these products make it capable for me to do my job and without them I'd likely be in a totally different spot. Sending them a few bucks a month or buying a book for them seems like the least I could do.
Just be nice and thankful for the work that these people/groups are putting out their and help where you can.