That only works for misbehavior that inconveniences the rider. If it only hurts those on the other side of the windscreen, it's recklessness as a service.
Sure, every user has some threshold beyond which they would not be fine with it anymore, but the bad boy image Uber so carefully crafted over the years provides a considerable amount of self selection so that those who would care most never even install the app.
Sure, every user has some threshold beyond which they would not be fine with it anymore, but the bad boy image Uber so carefully crafted over the years provides a considerable amount of self selection so that those who would care most never even install the app.