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> They're basically giving you your $100 back.

No, they're giving him $100 in store credit to a store that he doesn't want to shop at. If they gave him a $100 cash refund, he'd probably have fewer complaints.




Looking gifted horse in the teeth. Apple/Lala are giving him a 100 bucks, despite not being obligated the slightest to do so. But obviously for some people even free is not good enough.

edit: seriously people, read todd3834's comment bellow [ http://news.ycombinator.com/item?id=1307514 ]; unused credits can be refunded - USED credits (i.e. the money one had spent to practically rent the music) are given back as iTunes store credit;


Is there any contract?

Does it have any mention at all of what happens if lala shuts down?

Maybe he can demand cash, since he is no longer getting what he paid for.

Also, can you sell itunes credits?


From the Lala email to customers:

> In appreciation of your support over the last five years, you will receive a credit in the amount of your Lala web song purchases for use on Apple's iTunes Store. If you purchased and downloaded mp3 songs from Lala, those song will continue to play as part of your local music library.

> Remaining wallet balances and unredeemed gift cards will be converted to iTunes Store credit (or can be refunded upon request). Gift cards can be redeemed on Lala until May 31st.

Upon first read, I though maybe the web song credit could be refunded on request. On second read, I'm guessing no. But it's probably worth a shot.


Apple's acquisitions are few and mostly (IMHO) strategically well thought-out. Let's look at Apple's lala process for clues to where they're going.

Consider the possibility that the lala-buyout/close-down is prelude to Apple's next quantum leap in streaming service. [remember the huge NC data center that's nearing(?) completion]

The "store he doesn't want to shop at" may soon leap-frog what he lacked at lala. I understand that it's probably aggravating at time point to anyone with a substantial investment in lala service, but... the broader implications for overall media streaming/services may surprise us all.


I've worked through acquisitions.

I think in a lot of cases if you request a refund instead of the new service you'll get one.




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