It's a Q&A which is different from a forum, i will quote Adam Lear [1] from this answer [2] on Stackoverfolw to point out the differences(Stackoverflow being a Q&A)
[quote]
Stack Overflow is not a forum. Forums are largely discussion-based and tend to follow less strict rules about what posts can be like.
On Stack Overflow (and Stack Exchange in general), we require every new thread to be started with a question and every response to that question to be an attempt at answering it.
For example, on a forum you might ask how to run a game in windowed mode. You will get several responses, some of which will be nothing but "oh, I love that game!" or "I haven't played that in a while, wow." You'll be lucky if you get a relevant response. By contrast, on Stack Exchange you'd get practical responses that are 100% relevant to your question.
[end quote]
This model (meaning the Q&A) has been proven to be extremely efficient in managing community driven support. DigitalOcean community https://www.digitalocean.com/community/questions is one successful example.
Alongside with the Q&A, DigitalOcean introduced Tutorials crowdsourcing which also proved to be a smart and cost efficient vector of educating customers and sharing knowledge.
What Haash does is letting you create a similar support infrastructure at very low price and in just 3 minutes.
[quote]
Stack Overflow is not a forum. Forums are largely discussion-based and tend to follow less strict rules about what posts can be like.
On Stack Overflow (and Stack Exchange in general), we require every new thread to be started with a question and every response to that question to be an attempt at answering it.
For example, on a forum you might ask how to run a game in windowed mode. You will get several responses, some of which will be nothing but "oh, I love that game!" or "I haven't played that in a while, wow." You'll be lucky if you get a relevant response. By contrast, on Stack Exchange you'd get practical responses that are 100% relevant to your question.
[end quote]
This model (meaning the Q&A) has been proven to be extremely efficient in managing community driven support. DigitalOcean community https://www.digitalocean.com/community/questions is one successful example.
Alongside with the Q&A, DigitalOcean introduced Tutorials crowdsourcing which also proved to be a smart and cost efficient vector of educating customers and sharing knowledge.
What Haash does is letting you create a similar support infrastructure at very low price and in just 3 minutes.
[1] http://meta.stackexchange.com/users/155160/adam-lear [2] http://meta.stackexchange.com/questions/92107/is-stack-overf...