Goodwill works when dealing with clients in small companies who have margin to offer goodwill.
Start dealing with a BigCorp and there is no goodwill to be had. In fact, this pricing mechanism may backfire because the person you are doing the work for isn't the person who signs off on the budget.
Start dealing with a BigCorp and there is no goodwill to be had. In fact, this pricing mechanism may backfire because the person you are doing the work for isn't the person who signs off on the budget.