Actually, she isn't that far gone. But she hates computers with a passion and treats them accordingly. I have tried for many years to teach her the concepts, but she refuses based on the premise that she thinks it's too complicated and that it "should be simpler".
Kind of reminds me of myself following useless bureaucracy.
Ok, not what I had in mind when I wrote my first comment, sorry about that.
Have you tried providing written instructions? In my opinion, for her vectors of attack, it is much less risky to have her password written down in paper somewhere on a drawer at home than have an online mess.
Kind of reminds me of myself following useless bureaucracy.