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Coinbase told me I need to verify my residence information. I cannot start that process with funds in my account (0.01e), I cannot move a sum that small away from Coinbase, or buy BTC for just 0.01e.

I complained about this to customer service, and got a canned reply saying I need to empty my wallet to proceed.

A lot of companies are guilty of the same sins, having weird catch-22 glitches on the platform and customer service that wants to close tickets, not help customers, but if Coinbase seriously wants to handle my money, they need to start doing better.



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