The abstract concept of "Technology" is neutral, along with the majority of embodiments of such concept.
It is the particular technologies the OP is talking about, - smartphones, social media, etc - which are not neutral. Those have been specifically engineered by their creators to further the creator's goals indetriment of the consumers they supposedly server.
It is one thing to say "guns don't kill people, people do". But if a manufacturer started making guns that fired themselves at random so the gun owner had to purchase extra ammo, the NRA would be the first ones to go all ballistic over it. But somehow our customers think that's normal business practice.
The abstract concept of "Technology" is neutral, along with the majority of embodiments of such concept.
It is the particular technologies the OP is talking about, - smartphones, social media, etc - which are not neutral. Those have been specifically engineered by their creators to further the creator's goals indetriment of the consumers they supposedly server.
It is one thing to say "guns don't kill people, people do". But if a manufacturer started making guns that fired themselves at random so the gun owner had to purchase extra ammo, the NRA would be the first ones to go all ballistic over it. But somehow our customers think that's normal business practice.