At the risk of being off-topic, I hate the fact that many modern entrepreneurs use the hilarious-in-hindsight comments on Dropbox's Show HN as an example on why startups should ignore criticism to be successful. Dropbox is the exception, not the rule. (Additionally, the demographics of HN today in 2016 are much, much different and more technically diverse than in 2007, so the irony would be less likely to be repeated)
I of course agree that you shouldn't ignore criticism. But that's not what quoting that comment is about.
That one particular dropbox comment exemplifies why a large portion of the tech crowd is generally clueless about UX, and about the impact of UX on a product.
It exemplifies why Linux is having such a hard time being relevant on the desktop. Why a technically-superior product will not necessarily win over a well-marketed one. Why ideas and implementations don't matter, execution is key.
A vocal percentage of the HN crowd assumes you are working on a personal machine with full admin rights, not behind any firewall, and that you have the expertise, spare time and patience to setup and maintain a system.
Ironically these criticisms are largely thrown at consumer apps, while server apps (eg third party monitoring and reporting) rarely cop it at the same level.
