I think the resume filtering practices end up filtering out way too high a percentage of people who are actually good at the job and just bad at writing resumes.
A better hoop to force applicants through would be one that demonstrates some aptitude for the job which, upon successful completion, gives them access to the job submission portal/email address.
For example in a customer service role have the applicant play a game that follows through a sample phone call where they have to choose the response they would give to a customers problem.
A better hoop to force applicants through would be one that demonstrates some aptitude for the job which, upon successful completion, gives them access to the job submission portal/email address.
For example in a customer service role have the applicant play a game that follows through a sample phone call where they have to choose the response they would give to a customers problem.