I've been using them for about 1.5 years, and while the road has been rocky, reliability recently has been much better. Their customer service is pretty awesome, and SSH is promised and is in the works.
Dollar for dollar, it's pretty comparable to running your own server, with ~infinite scalability and managed service to boot.
"SSH is promised and is in the works" - I don't get this one. You don't get shell access to the servers your app is running on? How can you do anything useful then?
Dollar for dollar, it's pretty comparable to running your own server, with ~infinite scalability and managed service to boot.