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On this:

"Once upon a time, literacy and numeracy were the paths to social mobility in its broadest sense; now, technology appears to have raised rather than lowered the barrier."

Where is the evidence that the barrier has been "raised," as opposed to just still existing? Why is the inability to use the internet different than the inability to use a slide rule or to understand references to Shakespeare? The evidence presented just shows that people at the bottom of the socio-economic ladder are also at the bottom of the technological ladder. This isn't surprising, and it doesn't seem to me to be a novel state of affairs.




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