On the other hand, it's frustrating to call up the ISP help line to get a bad router replaced and get treated like a troglodyte.
Likewise, I'm probably qualified to diagnose when my laceration needs stitches. A conversation about problems and not solutions are frustrating at that point.
The people asking the questions are trying to defend against false confidence, but drive the people with justified confidence crazy. Being able to filter for "I know you're competent, we can skip ahead a bit" is really powerful.
Likewise, I'm probably qualified to diagnose when my laceration needs stitches. A conversation about problems and not solutions are frustrating at that point.