> For many months myself and a few others have been trying to make Slack work for us. We would be the bad cops and point out people’s bad behaviour and suggest alternatives.
> When someone would report an issue in Slack, we’d point out the appropriate JIRA or GitHub project where that should be reported.
This got me thinking: Part of the problem is that the attention of others is a commons -- a vast wealth that we each have an interest in extracting from, but which takes a toll collectively.
Perhaps there's a way to internalize for a "consumer of attention" their attention-cost externality. So if certain people are extracting too much from the commons in the form of "@person" and "@everyone/@channel" messages, perhaps a bot could randomly ping them with noise messages in proportion to their attention-grabbing actions, to make them feel some of that pain and adjust accordingly without policing :)
> When someone would report an issue in Slack, we’d point out the appropriate JIRA or GitHub project where that should be reported.
This got me thinking: Part of the problem is that the attention of others is a commons -- a vast wealth that we each have an interest in extracting from, but which takes a toll collectively.
Perhaps there's a way to internalize for a "consumer of attention" their attention-cost externality. So if certain people are extracting too much from the commons in the form of "@person" and "@everyone/@channel" messages, perhaps a bot could randomly ping them with noise messages in proportion to their attention-grabbing actions, to make them feel some of that pain and adjust accordingly without policing :)