Interruptions are sometimes time-savers for the interruptor but they're costly to the interuptee.
Some problems are important and merit an interruption, yes. But if you build a culture around instant communication, your worst people will drag down your best people.
The default should be digest mode (and god help me because my 50 year-old desk-neighbor said that to me 2 years ago and at the time I thought 'man this is an old human being').
Some problems are important and merit an interruption, yes. But if you build a culture around instant communication, your worst people will drag down your best people.
The default should be digest mode (and god help me because my 50 year-old desk-neighbor said that to me 2 years ago and at the time I thought 'man this is an old human being').