I remember people speculating that Spotify most likely received a big discount f...

trhway · on April 12, 2016

Google provides 99.95% - https://cloud.google.com/appengine/sla

That is like 17 of such 15 minutes breaks per year, i.e. an allowance for one small (or a large fixed quickly) screwdup/month :)

_0nac · on April 12, 2016

99.95% is correct, but the Compute Engine SLA is actually here: https://cloud.google.com/compute/sla

Today's incident did not impact App Engine at all.

(Disclaimer: I work in Google Cloud Support.)

ec109685 · on April 12, 2016

This allows unlimited small outages:

"Downtime Period" means, for an Application, a period of five consecutive minutes of Downtime. Intermittent Downtime for a period of less than five minutes will not be counted towards any Downtime Periods.