I don't know if I am alone in this but I have had job offers where the deciding factor on yes/no from my perspective was whether the company uses Zenefits.
Everyone I have spoken to on the subject has at least one horror story, and this was prior to the recent revelations. Add that to the general behavor of the company and the employees. Although the CEO "took the fall" for it, it simply cannot be the case that everyone else is blameless - the culture there is rotten to the core. Andreesen Horowitz, and Lars Dalgaard in particular should shoulder much of the blame for encouraging business practices which are shady at best and downright illegal in all probability.
Meanwhile, ADP is an absolute joy to use. clicks 80 times to add 8 hours of PTO for each day of the 10 days I'll be on vacation
Nevermind, I can't actually do that because my account NEVER FUCKING WORKS. Between portal and ipay, the passwords at least used to be shared, even though you had to reset it literally every time you use the site. Now they're not even shared, you need to contact your HR department to get it reset, and even once you DO set a new password, it doesn't work.
Talk about a dumpster fire of a company.
Other than the website, I don't get why a normal employee would care about the difference between providers. What does one do with Zenefits that's so painful? Literally all I ever want to do is see pay statements and enter PTO. ADP's Oracle Forms implementation is a special circle of hell, so I don't really see how it could be worse.
well, I'm 7 emails and 4 phone calls (on two of which those assholes hung up on me) deep into trying to get zenefits to approve a commuter parking reimbursement, including having to send screenshots of the submitted claim in their system to one of their employees because he couldn't see it. And I still don't have my money.
Also, apparently I was rude to the supervisor I spoke with two days ago. Yet somehow their behavior -- wasting my time and repeatedly hanging up on me while on hold -- is totally cool.
Gusto is pushing to switch for benefits management, but it's a bunch of work.
I feel a little gross about staying with zenefits after hearing about their company, but it's mostly free and seems to work.
They are also offering some other services like 401k, shift management and stock options planning.
I'm sure at some point I'll consolidate on one of these platforms, but right now they don't seem stable.