If they need some info from users filing issues, perhaps they should just write a small shell script to prepare the info in a few lines and add it to their code base, then process issues on github using a small script that moves those lacking the info somewhere else?

What I find a bit discouraging these days is that all the tools developers consider using for organization purposes are web-based (or, worse: e-mail-based). Web UIs can be good, but not really great and fast, writing portable clients with a good UI and a server is easier than ever before. Someone should give it a try...