It is far from amazing, and I'm not saying it always fetches that kind of bill rate, just that it is specialised work and requires telephony domain knowledge.
I read your description of your work and how it makes you feel. I thought it sounded awfully familiar. It isn't you, it's voice. I've worked in this industry for 18 years and it keeps getting worse, but there is money to be made. It's a trap, but a mildly soul destroying comfortable one. Do get out if you can.
Thanks. I do wonder if there's something in particular about voice that lends itself especially to cynicism. Every time I wonder that, I always figure: surely not, when there's actuarial software, Wall Street...
It is far from amazing, and I'm not saying it always fetches that kind of bill rate, just that it is specialised work and requires telephony domain knowledge.