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To put this into perspective. The competing product https://www.ecobee.com/ makes no attempt to power itself via trickle current.

Nest, in an effort to widen the install base went out on a limb. And that's fine but a little research would reveal not insignificant user feedback with installation issues

I'm putting some onus on the customer to understand all the pros & cons with a given product. With the state of smart devices in the home at the moment, homeowners are effectively system integrators. You can't have your cake and eat it.

Would you put t-mobile at fault for selling a phone to a user who didn't check the coverage map first?

Do you read Amazon reviews for any given product you purchase there, or assume all manufactures are selling the absolute best mankind can produce?

The Nest is not fit for installation in a huge portion of homes. The trickle charge tries to side step lack of common wire. When it works it's fine, but it's not hard to find reports of weird installation problems.



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