Proximity to a particular repair shop is obviously a factor, that's fair.
Where I'm at I can be at an Apple store talking to a tech within 30 minutes. For a major problem, I can be walking out of the store with a brand new laptop within an hour. Apple does all the same stuff with your registration, as long as you bother to register it, unlike the author.
Getting a PC fixed, on the other hand, it's pretty much going to the retail store where you bought it (which has a tech team that's barely qualified to install anti-virus software) or calling up the company and finding some mom-n-pop repair shop that services their warranty repairs.
Where I'm at I can be at an Apple store talking to a tech within 30 minutes. For a major problem, I can be walking out of the store with a brand new laptop within an hour. Apple does all the same stuff with your registration, as long as you bother to register it, unlike the author.
Getting a PC fixed, on the other hand, it's pretty much going to the retail store where you bought it (which has a tech team that's barely qualified to install anti-virus software) or calling up the company and finding some mom-n-pop repair shop that services their warranty repairs.