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>Perhaps, but the scam site probably didn't care about the $11 either.

I'd expect the scammers to have a chargeback, which can be just the difference but is usually the total value and again can be more with an admin cost added. They also get a black mark from the bank which could with repetition lead them to having their account closed (but probably not if they're making good profits for the bank).

Banks don't like spending money that could be used for bonuses and so the admin costs are more significant and will turn the bank off their client quite readily.

Edit: there's Bystander Effect in there too - why should I complain as it probably won't do any good because other people won't complain.




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