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No argument here about Facebook's priorities or being data-driven. I don't doubt any of what you're saying.

Still, as a user I don't care if data suggests that it's in Facebook's best interest to require a separate app for messages (and keeping around a tab that does absolutely nothing in the current app). I'm sure that is better for their business, at least in the short run. But from a user experience design perspective, I'll probably never see that as better design.

Littering your app with ads may be great for business, but I wouldn't consider ads in an app to be "great design" in general. I fully understand that design is meant to serve a purpose - usually the interests of a business, but I'd draw a line when it comes at the expense of frustrating your users (and no, I'm not atypical in my frustration with Facebook).

That philosophy is at the core of what's killing Facebook. My opinion, as always, so take it or leave it.




It's beyond me why they made the choice to move out Messages to a different app. Not only is it incredibly frustrating when I accidentally click the messages tab bar, and the entire FB app closes and another app opens, with no easy way to quickly go back (on iOS), but it also eliminated one of the very few reasons I ever needed to open FB app in the first place, to chat with people. Before, when I would open the FB app to chat with people, I would inevitably quickly look through the feed, and be exposed to one or two of their crappy ads. Now I can just open the FB Chat client and never bother with the main app. A win for me, perhaps. But a win for FB?




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