While I think the part about neglecting support became true at my org, I didn't forget how awesome E V E R Y O N E felt about Scrum when we started. It lasted for 1-2 years. All the devs and everyone loved it. So... then why?
Because it brought a kind of order to the game. Story points worked. They became boring so the teams started to twist them.
I think Scrum loses its advantage when people get bored - like with any other "process".
I remember that as well, but I think scrum lost it's advantage once it was co-opted as a metrics and management tool, and by people looking to make a career out of "managing." That's the point at which it started shifting to being imposed on the team rather than offered as a tool to the team.
If this becomes the dominant source of revenues, it makes sense for them to make the phone more repairable and to have a longer lifetime - but then this dominance have to really show, otherwise it is a future revenue instead of a present one.
Oh just because you are not affected yet, you might be in the future, most probably if no one is there to help against people with obscene power and they start to easily win
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