Well, look, I already told you. I deal with the goddamn customers so the engineers don't have to!! I have people skills!! I am good at dealing with people!!! Can't you understand that?!? WHAT THE HELL IS WRONG WITH YOU PEOPLE?!!!!!!!

I love the smell of satire in the morning. Especially Fridays.

That SMS authentication flow is slick!

The headline is inflammatory linkbait.

The article context is thoughtful, introspective, and focused mainly on what India could change internally to be more inclusive and help give people a leg up.

It is disappointing that the headline is drawing the online discussion away from the meat of the article.

But such is linkbait.

I wouldn't say I've been missing it, Bob

Refunded license for Ignition Deck: $299

Transaction fees associated with refund: a few dollars

Making an ass of yourself in public? Priceless!

NOTE: I am not connected to this firm, just thought the model was interesting.

Even engineers need a bit of the Steve Jobs mojo:

"People think focus means saying yes to the thing you've got to focus on. But that's not what it means at all. It means saying no to the hundred other good ideas that there are. You have to pick carefully. I'm actually as proud of the things we haven't done as the things I have done. Innovation is saying no to 1,000 things."

Just like in product design, a great software architecture is often defined even more by what you choose /not/ to do than what features you choose to implement.

Awesome article, thanks!

Why do I have to be an EU Citizen to use snooze? I tried to sign up for a trial account, but was blockaded. :(

Value Prop: Your value prop is clean and simple and I think you do a good job of explaining it. For improvements, you might try telling a story to build an emotional connection with the reader. I think your sales pitch is kind of feature driven, when you really want benefits. Your video might be more effective if you show how Snooze can save your ass in a story driven way.

Layout Suggestions: The class "text-3" explination bits are too tiny compared to the headline on the front page. Text is also too small to read on the Tour page.

Video Suggestions the video's placement on the homepage is jarring. especially at the start of the presentation. can you make the background of the video's splash page blend in more with the existing HTML/CSS? It currently feels kind of Picture in Picture. IMO Vimeo does a better job of removing the player's chrome (play pause stop buttons) and getting out of the way of your content.

CLI Suggestions

Read from/manipulate the crontab itself from inside your cli. Even people who love cron hate writing crontab entries. If you could turn some of that into plain english, many people would be more excited about using your service. I think many of the parsing issues here are handled in other rubygems like whenever.

example:

snooze cron - would list all of the crontabs snooze cron monitored - would list all of the crontabs that are already monitored

etc.

Good luck!

This is currently because of insurance reasons. After I get some customers, I'll get that sorted out ASAP.

Saying that Github's switching costs are zero ignores the vibrant community that is in place. It is in effect like saying that Facebook's users have zero switching costs to jump over to Diaspora.