At Scrimba, we’re redefining code communication by blending a video player with a code editor, creating what we call “scrims”. With over 70k monthly active students our platform changes the way people learn how to code.
We have recently launched Scrimba 2.0—taking code communication to another level and we are currently looking for Senior Fullstack Engineers to partner closely with our CTO and contribute to all phases of product development.
We use it for both backend and frontend of our site scrimba.com including the custom video format that renders each frame as dom. I think we have a non-toy amount of users. Example of a video: https://scrimba.com/scrim/czvKPPsw
And we are hiring if you want to work with the imba language:)
We have a shared support inbox through Zendesk which has been manned by one part time employee, just scaled that to two part time as we hit $1.5M ARR. We have a FAQ, also via zendesk, to answer common questions. Otherwise we steer most requests to the common mailbox. We have built some apps in Retool to allow customer support to handle common issues like refunds, cancelling subscriptions, updating users, enrolling users to courses, etc. Then there is a slack channel where we can discuss special issues that come up.
We do not fix reported bugs unless they are deemed to be critical, and rather focus on shipping features as we think that brings the most value for us and customers in the long run.
Pretty much our take at Scrimba. Except the most self-motivated students the content needs to take small steps, be relevant, be engaging and have low barriers to getting your hands on the code. So many students say they get an AHA moment with this approach.
Thanks for your feedback! The tutorials section provides in-depth technical content to anyone for free. In addition, it helps drive organic and relevant traffic to AlterClass so that instructors with published courses can benefit from it. No more relevant traffic on AlterClass, the more potential students for the instructors ;)
In August 2021, a putative class action complaint captioned Williams v. Udemy, Inc., Case No. 3:21-CV-06489, was filed against us in the U.S. District Court for the Northern District of California alleging violations of California’s unfair competition and false advertising statutes as well as the California Consumer Legal Remedies Act in connection with the promotional “strike-through” pricing for courses offered on our platform, alleging that the reference prices used for comparison purposes are false or misleading. The complaint seeks injunctive relief, unspecified damages, restitution and disgorgement of profits. We are in the process of investigating the claims alleged in the complaint and have not yet answered. We intend to vigorously defend ourselves in this matter.
At Scrimba, we’re redefining code communication by blending a video player with a code editor, creating what we call “scrims”. With over 70k monthly active students our platform changes the way people learn how to code.
We have recently launched Scrimba 2.0—taking code communication to another level and we are currently looking for Senior Fullstack Engineers to partner closely with our CTO and contribute to all phases of product development.
Apply here: https://scrimba.teamtailor.com/jobs/4051125-senior-software-... or by e-mail to our recruiter magda.majewska@amby.com.