The increased switching cost isn't by force, though. Customers are less likely to switch because of convenience -- you're paying for the conveniene which, I think, means that Amazon is providing a service that consumers want.
I never care. I don't comparison shop. I always tick the "Prime only" button, even if it costs me extra. It's one of the nice luxuries of earning enough money that prices for consumables generally does not matter.
I don't know what the things I used in the dinner I just prepared costs. I only know roughly how much my weekly grocery bill comes to (it's all delivered - the order is auto-populated by Ocado's algorithms, so if I don't do anything I get a reasonable default set of products based on what I usually buy). And I like it that way.
Exactly. The ability to just tap some buttons on your phone and have an item show up doorstep is magical. The dash button is just another step in that direction. Its ultimate in convenience for people who want it.
I don't think he's arguing about semantics of startup vs. small business. I believe he's trying to explain that new businesses fall into a path where they think they are a "startup" thus must take VC funding. He's trying to explain that there's also the "small business" route where you just bootstrap and fund your business from customer revenue.
He's trying to explain that there's also the "small business" route where you just bootstrap and fund your business from customer revenue.
But funding from customer revenue does not automatically imply "small business". If you manage to generate a reasonable margin off that revenue, but you reinvest the profit back into the company, you can grow that way, as opposed to growing by taking outside money.
Again, it's not about semantics. Replace small business with whatever term you want. The point is that the blog writer built a certain type of business then tried to take it onto a different track that put pressure on faster growth and got in over his/her head.
The users who are upboating. Do you want to be one of 5 supporters, and then get emailed to use a product with just the other 4? If it doesn't reach 200+, there's also somewhat more incentive for the author of the idea to use the emails for other purposes than the posted idea.