Streak is CRM for your inbox. Most business users have inboxes that are filled with emails to do with various processes they work on - sales, hiring, fundraising, deals & support. Streak is built right into Gmail where those workflows are already happening.
We're looking for a Support Specialist to join our small team. Support Specialists are product experts in Streak and the ultimate source-of-truth for our users. You will help us answer questions, troubleshoot issues, and engage with our users via chat.
If you have a love of software and skill for explaining complicated concepts in simple, clear, writing - we'd love to meet you!
At Streak we're trying to make business email much better than it is today. Most business users have inboxes that are filled with emails to do with various processes they work on - sales, hiring, fundraising, deals & support. Streak lets them be successful at those processes because it's built right into where they spend most of their day - the Inbox.
The Support Specialist will become a product expert in Streak and the ultimate source-of-truth for our users. You will help us answer questions, troubleshoot issues, and engage with our users via chat. Beyond chatting, you will also have time to learn and pursue projects that improve the customer experience in meaningful ways (learning SQL, creating documentation, testing new features, etc)
Streak - Downtown SF, CA. Streak is an email company with a (profitable) CRM component. We're also working on a <stealth project> we'd be very excited to share with you in person. We move quickly, work with no bureaucracy, and put engineering first. (https://www.streak.com/careers)
* Head of Mobile: Build from the ground up (not a port) our Android app. Our users are begging - develop the primary email app for tens of thousands of android users. Define our mobile strategy, build a team, and give the existing iOS offering some TLC.
* Senior Front End: Build on Gmail. Create features to make email better for the ~Billion active users of Gmail. And, help us build out <stealth project>.
* Senior Back End: We've scaled to 100s of thousands of users with 1 backend engineer. Help us continue to scale. Ideally, you've worked with Google App Engine. You'll help us build tools to make internal and external users more efficient, improve our machine learning, and efficiently manage our database.
Streak is still <10 people, but profitable and growing fast. We're looking for a few core hires to own huge chunks of product.
Streak is CRM for your inbox. Most business users have inboxes that are filled with emails to do with various processes they work on - sales, hiring, fundraising, deals & support. Streak is built right into Gmail where those workflows are already happening.
We're looking for a Support Specialist to join our small team. Support Specialists are product experts in Streak and the ultimate source-of-truth for our users. You will help us answer questions, troubleshoot issues, and engage with our users via chat.
If you have a love of software and skill for explaining complicated concepts in simple, clear, writing - we'd love to meet you!
https://www.streak.com/careers/support-specialist-remote