You asked for a refund, or you did a charge-back and let them find out that way? Very different concepts. Did you request a refund, get refused, then do a charge-back? What sort of checkpoints did you have during development?
Every story is an opportunity to snark. You should ban the account that made the comment not suppress the controversial information. The information that FinFisher supports/profits/enables oppressive governments should not be hidden just because you don't like the comments.
No "information is being hidden". There's a whole internet's worth of venues on which to discuss stories like this. They aren't worth the cost to the site, and so they get flagged off the site.
It's also true that all stories are an opportunity for snark. But it's not true that all kinds of snark are equally toxic. The kinds of snark that fill up threads like this are particularly bad.
The idea of hiding content due to unwanted rabble rousing, at the loss of the content and discussion regarding dual use tech, strikes me as the preferd solution of someone who stands to lose business and is attempting to protect themselves. Choose what ever label you want, by any name it is still censorship, and cronyism. Moxie was right about you.
Edit: I should add that Sheetlabs uses loads of open source goodies under the hood. For converting inputs we use libreoffice for XLS to CSV and xslx2csv for XLSX files to CSV files.
So you are not "never have to work again rich" through software? If you have to work on small projects to sustain your lifestyle, that is working. Work is work even if you like it. But thanks for sharing.
All new accounts are not toss away accounts. Every account is new one day... Why don't you explain why my first comment is off point. The Ask HN question was "Did you get "never have to work again rich" through software?" gregschlom's answer was "Yes", then he goes on to explain how he plans to work on small projects to support his lifestyle. How is he "never have to work again rich" if he has to work again? It looks like his comment was edited, so maybe the provenance is lost on this little misunderstanding. But I'd like you to explain your snipe at me.