Matt, thanks so much for being a part of the beta. We incorporated a ton of feedback from those orders into the product that is live today. Definitely let us know if there's anything we can do to improve the experience; we're paying super close attention to these early orders.
I'm looking at the tracking page for askedrelic's order, and the only thing that would make this the best tracking page in the world, is for Alex, the courier, to be able to add notes on the page - for example, "Ordered and paid for", and then "Next in line", or "5 minutes more due to a problem with the grill" when relevant.
Also, the page doesn't say when the courier arrived at the location, so while we know he accepted the delivery 50 minutes ago, I can't tell whether the food has been ordered 10, 20 or 45 minutes ago. (I do see "pick up in 0 minutes" though, but it doesn't mean anything at this point).
I think the idea of letting the courier add notes is amazing. And yes, there are a few things we can do better in regards to the actual status of the delivery. I personally don't like the pickup in 0 minutes either. Give us a few days :)
