I sell a niche, handmade product for a living from Canada and 90% of my sales are to the US and this bullshit really fucking sucks. Even our shipping partners don't know what is going on and usually can only fill us in on or after a due date goes past because nobody on either side of the border has any idea what to do or what is actually supposed to happen.
Here's the stupidity: USPS doesn't know who is supposed to collect the tariffs...hmm it's the person in the US who bought the product, and you collect money from them, like UPS and FedEx do all the time. It's going to your own government, how do they not understand? I know it's unrealistic for mail carriers to be able to do that en-masse now, but I'm not sure why they think Canada Post should be collecting tariffs, they don't have employees that deliver mail...IN THE US! So we can't ship with Canada Post to the US now as they'll just send it back. Canada Post can also strike again at any moment, but that's another story.
So the current advice is for us to now ship our products as Delivery Duty Paid or DDP, which means I'm supposed to pay the tariff that the buyer should be paying all because USPS doesn't know how to collect the money to give to their government. I'm getting double boned.
Oh yeah, I also have to pay an extra $2 per shipment to a broker now in addition to the tariffs, which nobody really has any clarity what they will be yet and there doesn't seem to be a good source saying if the items I sell are CUSMA or not.
It's one hell of a mess for sure, and especially damaging when you sell low ticket items on volume. I'm going to have to jack my shipping, which will hurt as our shipping is already more expensive than what someone would normally pay from someone within the US.
Once we can ship Delivery Duty Unpaid or DDU we will expect 4 out 5 customers to send angry emails asking what these "Hidden fees" are as we don't expect anyone to realize they actually need to pay tariffs and then we get stuck on the defensive side educating people what tariffs are and who caused them and who is supposed to pay them, which is not great for business, sanity or time :/
> Once we can ship Delivery Duty Unpaid or DDU we will expect 4 out 5 customers to send angry emails asking what these "Hidden fees" are as we don't expect anyone to realize they actually need to pay tariffs and then we get stuck on the defensive side educating people what tariffs are and who caused them and who is supposed to pay them, which is not great for business, sanity or time :/
Can you get ahead of this by putting a message on your checkout page when the recipient is in the US? Won't stop all of the complaints of course.
You, good sir, have made the mistake of thinking people can and will read!
We've put warnings for things on every single page, step of the checkout, and emails, and people still complain that things are a surprise, even after checking a box acknowledging the facts :(
The sad fact you learn after shipping 10k+ orders is that you can't prevent issues by preparing and telling people about them. It really sucks and defies all logic.
If they're not individualized items, send US$800 worth everyday for the next week to an Amerifriend to warehouse there and re-ship domestic on-demand if you can.
That's basically what US companies were doing with Chinese stuff when those tariffs were announced but not in force yet (and maybe earlier if they got early wind about it).
Dunno what's going on with NAFTA/CUSMA/USMCA. Changes with the wind. Or maybe you'll qualify for duty-free under our supposed trade agreement if you pay some assessor mafia $9999 to confirm that your handmade good is Made in Canada.
Unfortunately we make custom items. We'd have to move our actual operations to the US to really get ahead of the game, but I don't want the nightmare of having to hire someone and do business from within the US, especially if something goes wrong. Maybe if we were 5-10x the size I could afford it, but not at this moment.
You’re missing that Trump has declared you pay the tariffs, which while contradictory to reality, must be simultaneously true and not true as he brooks no dissent. Therefore the USPS is frozen and trapped in the conundrum that is US politics.
If it makes you feel any better it’s worse for Americans having to live through this stuff. It’s going to be a long three and a half years.
And what’s worse is that the tariffs are going to bring in real revenue in the near term. Perhaps the government can wait a year before trying to earmark that money, but by the time the next president gets elected, that income will be expected. There is the opportunity to shift the tariffs into certain products (like a wealth based consumer tax - ie a 100% import tariff on your super yacht) but that will take time to work out the details for.
I feel sorry for my American friends and family but at the end of the day, actions have consequences. Wishing them all a speedy recovery!
>I'm going to have to jack my shipping, which will hurt as our shipping is already more expensive than what someone would normally pay from someone within the US.
That's the intention of the tariffs, correct? To create a cost advantage for US businesses against foreign competition.
They'd have to be much, much higher (and much, much less fickle - we've already had a bunch of pauses and revisions and random changes so far) for that to really work.
10-100% tariffs on Chinese-made goods still means those Chinese-made goods are dramatically cheaper than made-in-the-USA versions in most cases.
I also don't bother advertising to Canada anymore as it's just more valuable for me to sell to the US in USD. I've spent a lot of time working on getting shipping as cheap as possible to make it alluring for the US and it currently is cheaper for me to send to California from near Toronto then it is to send something in my own city, let alone anywhere else in Canada. It is getting better here with these new cheap providers like Intelcom, but it's still not worth it when dealing with 10x the people paying me in a currency that's 1.38x mine.
I also sell something that has a max value people would be willing to pay, so if that number is $6, then I'd rather get $6 USD than $6 CAD.
I already had to go through so many hoops to sign up for a teams account for 5 separate accounts for myself, I wonder if this will be any better or not. At least if one account starts getting dumb or somehow runs out of context, I can just switch, but if something goes wrong and your $200 account exponentially loses context, then you are stuck waiting. Anyone have any idea of the actual differences?
The exciting thing about AI is it let's you go back to any project or idea you've ever had and they are now possibly doable, even if they seemed impossible or too much work back then. Some of the key pieces missing have become trivial, and even if you don't know how to do something AI will help you figure it out or just let you come up with a solution that may seem dirty, but actually works, whereas before it was impossible without expert systems and grinding out so much code. It's opened so many doors. It's hard to remember ideas that you have written off before, there are so many blind spots that are now opportunities.
It doesn’t do that for things rarely done before though. And it’s poisoned with opinions from the internet. E.g. you can convince it that we have to remove bullshit layers from programming and make it straightforward. It will even print a few pages of vague bullet points about it, if not yet. But when you ask it to code, it will dump a react form.
I’m not trying to invalidate experiences itt, cause I have a similar one. But it feels futile as we are stuck with our pre-AI bloated and convoluted ways of doing things^W^W making lots of money and securing jobs by writing crap nobody understands why, and there’s no way to undo this or to teach AI to generalize.
I think this novelty is just blindness to how bad things are in the areas you know little about. For example, you may think it solves the job when you ask it to create a button and a route. And it does. But the job wasn’t to create a route, load and validate data and render it on screen in a few pages and files. The job was to take a query and to have it on screen in a couple of lines. Yes it helps writing pages of our nonsense, but it’s still nonsense. It works, but feels like we have fooled ourselves twice now. It also feels like people will soon create AI playbooks for structuring and layering their output, cause ability to code review it will deteriorate in just a few years with less seniors and much more barely-coders who get into it now.
I want to expand on your sentiment about our pre-AI mindset. Programming has made it easy to do things of essentially no value, while getting lots of money for it. Programming is additive and creative; we can always go further in modelling the world and creating chunks of it to use. But I don't see the value in the newest CRUD fullstack application or website. I don't see the intellectual stimulation or even a reasonable amount of user benefit. Programming allows us to produce a lot, but we should be scrutinizing what that lot is. "AI" that enhances what we've been doing will just continue this dull industry. Greed and a nebulous sense of progress are the primary drivers, but they're empty behind it all. Isn't progress supposed to be about good change? We should be focusing on passion projects and/or genuinely helping, or better yet elevating, users (that is to say, everyone).
> And it’s poisoned with opinions from the internet.
This is the scary part. What current AI's are very effectively doing is surfacing the best solution (from a pre-existing blog/SO answer) that I might have been able to Google 10 years ago when search was "better" and there was less SEO slop on the internet - and pre-extract the relevant code for me (which is no minor thing).
But I repeatedly have been in situations where I ask for a feature and it brings in a new library and a bunch of extra code and only 2 weeks later as I get more familiar with that library do I realize that the "extra" code I didn't understand at first is part of a Hello World blog post on that framework and I suddenly understand that I have enabled interfaces and features on my business app that were meant for a toy example.
Digg is the only daily email I actually get with some sort of news or missed memes and I enjoy it. People make fun of me for still using Digg, but it's just short enough to keep me up on what's the latest and 4 of the biggest news points. I never really hit the site. Curious to see how it improves or changes!
But the value is still there. I see ads in it that I never click (they are garbage and never change and made for Americans, which I am not), if I do click a link, I've got adblockers on, and every single site is pretty much an advertising company already. I still get the latest tidbits I want in a small package. Most of the time I don't even need to click anything, I just get context to the latest memes or the summary of news I don't need to actually click into.
Yep, I have 2 accounts I use because I kept hitting limits. I was going to do the Teams to get the 5x window, but I got instantly banned when clicking the teams button on a new account, so I ended up sticking with 2 separate accounts. It's a bit of a pain, but I'm used to it. My other account has since been unbanned, but I haven't needed it lately as I finished most of my coding.
I definitely think it's a minority, but even so it's a very large group of people that liked to save tickets. It's why I made Stubforge, so I could keep adding tickets to my own collection. I've got a lot of repeat customers who have been able to keep their collections growing as well. Even if you don't look at them, it's a way to remember what you've been to in a consistent fashion.
As someone who has been saving my ticket stubs for 20+ years I was very frustrated by the disappearance of physical tickets. I paid the extra fee to have them mailed to me, but eventually that went away. Printed emails are not the same.
I eventually figured out how to make the most realistic replica ticket stubs possible to add to my ticket stub album. I spent several thousands dollars on professional printers and real stock as well as months building my own software to customize and print tickets, all to scratch my own itch. Now my collection continues to grow with the 20 or so shows I go to every year and I've helped over 16,000+ people do the same with my website https://stubforge.com, which I'm now lucky enough to run full time.
A lot of people don't get it, and that's ok, but for those that do, they really get it.
People buy our tickets to give as gifts (because it's not easy to do anymore in a non-awkward or non-art project fashion), to add to their collections, to frame with posters, to use as surprise proposals, to invite people to their weddings, to announce their pregnancies and more things I never would have imagined when I started.
There are people that do miss ephemera. Even if you don't look at it that often, it's something precious to you. It doesn't matter if your kids will get it or just chuck it, it's there for you to enjoy and remember in the fashion that you want to.
I definitely do get it, as someone with a (loose and not organized) physical ticket collection. That said, I think it's partly the authentic object I'm attached to. While I'm absolutely amazed at the length you went to create facsimiles, I'm not sure a recreation does it for me.
That said, I think it's a nifty gift idea to create e.g. fake tickets to your birthday party or something.
I've got a stub binder that started having print outs of tickets in it or post-it notes. When I would go back to see what I've been to and get a burst of nostalgia, I'd just get mad at the lack of ticket instead of the good memory. Having one that looks and feels like the real thing let me move on from that.
There are a lot of folks who feel like the object obtains some "magical aura" by physically being at a concert with you, and that's ok, but for me, it's just a way to remember the show and keep track of everything I've been to. I go to enough shows that a single ticket isn't like a massive special memento, which may be the case for the person who goes to like one show a year.
Gifting is huge for us as well as parties, retirements, anniversaries, you name it!
Wow, I must say, what a great business idea (even though the business aspect may have been accidental And I’m not in the target audience personally) and how well-deserved the success is, given such an authentic origin. Best of luck to you!
Thanks, I appreciate it!
After many startups and business ventures to not get anywhere, it was nice to have one finally hit, and one that I actually care about too!
Not to be able to have evidence that you were there? Even if you weren’t?
I feel like the whole thing is like some kind of cognitive hangover - “this ticket is important and I must not lose it before the show” turns into “I can never, ever dispose of this piece of paper”.
I understand. I struggle to get rid of things, not because I like the stuff, but because I don't have a great memory, and things are what trigger memories for me.
The point of an experience is totally about the experience, it's why I don't even take my phone out to take pictures or videos at a show. People get hung up thinking this is about "proving" you were at a show, they even get surprisingly angry in comments about this on my ads, but it's totally not the point.
This has nothing to do with the actual concert experience or proof, it has to do with your tradition of collecting ticket stubs that you can go back to for that nostalgia bump and/or to keep track of every event you went to. It's about having a jar/box/album of memories.
If you've been collecting for 20 years and suddenly someone takes away your ability to add to your collection, you are going to get pissed off, and trust me, people definitely do.
Sure you can do anything else to collect, but the power of a streak/tradition/collection is real. It drove me to create this entire business because looking at a printed email or post-it note just made me mad instead of nostalgic.
Going through my binder and remembering that I saw Nine Inch Nails at a 1000 person venue is awesome, or when we saw Sabaton with 40 people and the singer just came into the audience to put his arm around me while singing, and it's not like I'm going to stop going to 10-30 concerts a year for the rest of my life, so more cool things will happen, memories will need to be preserved and it's nice to have them all fit into one album instead of anything else. I've got tickets for shows I've forgotten I've even seen, but it's in there with the mix which is handy. Forgotten venues, crazy low prices, "holy shit this massive band opened for these guys back then???".
Some people see tickets as trash and clutter, that's fine, for others it's a precious memento, despite how useless, wasteful, or unnecessary it is. I've got room for junk in my house that's meaningful for me, so it doesn't bother me to have, quite the opposite.
The token, whatever it is, is a cue or an index card for those experiences and memories. I have a few stashes of old concert tickets and others in scattered drawers, pockets and containers. Stumbling on one is a great rush of memories, and I move it to the aggregated collection.
We really lost something with Print At Home tickets, it's just garbage afterwards, not a permanent thing tied to that event.
I love this idea and want to backfill some select tickets into my bucket of memory cues.
you could say the same about taking a picture of a special moment, it's a souvenir, people have been keeping things that remind them of past experiences since like forever
Well if you've got a pile of ticket stubs that you've been collecting for 20 years and suddenly you can't keep that tradition alive, it kind of ticks you off. Sure you can start adding printed photos or something else, but it ruins your consistent collection and/or your streak.
I specifically have a ticket stub binder and seeing blank spots, or print outs or post it notes just made me mad instead of nostalgic. I can't shove tour posters or tshirts in there, so this was the solution for me. I have over 200 band tshirts, but I don't buy one at every show.
Never discount the power of a streak or continuing a tradition or collection. I just talked to a guy the other day whose jar of ticket stubs is his prized collection, even if he never opens it to reflect. Some people go to one concert every few years, others go to shows and games every week.
Yes, the experience is the point. But the memory afterward can be just powerful. Visual and tactical stimuli can enhance the memory of the experience, long after it occurred.
I just cancelled my Midjourney subscription, it feels like it's fallen too far behind for the stuff I'd like to do. Spent a lot of time considering using Replicate as well as Ideogram.
I have been questioning the value beyond novelty as well recently. I’m curious if you replaced it with another tool or simply don’t derive value from those things?
Here's the stupidity: USPS doesn't know who is supposed to collect the tariffs...hmm it's the person in the US who bought the product, and you collect money from them, like UPS and FedEx do all the time. It's going to your own government, how do they not understand? I know it's unrealistic for mail carriers to be able to do that en-masse now, but I'm not sure why they think Canada Post should be collecting tariffs, they don't have employees that deliver mail...IN THE US! So we can't ship with Canada Post to the US now as they'll just send it back. Canada Post can also strike again at any moment, but that's another story.
So the current advice is for us to now ship our products as Delivery Duty Paid or DDP, which means I'm supposed to pay the tariff that the buyer should be paying all because USPS doesn't know how to collect the money to give to their government. I'm getting double boned.
Oh yeah, I also have to pay an extra $2 per shipment to a broker now in addition to the tariffs, which nobody really has any clarity what they will be yet and there doesn't seem to be a good source saying if the items I sell are CUSMA or not.
It's one hell of a mess for sure, and especially damaging when you sell low ticket items on volume. I'm going to have to jack my shipping, which will hurt as our shipping is already more expensive than what someone would normally pay from someone within the US.
Once we can ship Delivery Duty Unpaid or DDU we will expect 4 out 5 customers to send angry emails asking what these "Hidden fees" are as we don't expect anyone to realize they actually need to pay tariffs and then we get stuck on the defensive side educating people what tariffs are and who caused them and who is supposed to pay them, which is not great for business, sanity or time :/