ha yea i read the first few sections & they were so hollow i had to come check the comments too -- good UX is not putting a bunch of filler in your opening 10 paragraphs. Only thing thats been said so far is that "3-click rule" that my 900 year-old boss spews to management after raving to me about how much he loves the Mac philosophy.
XD
In all seriousness, would love to see a guide from the more scientifcally-researched vein of this type of work.