One more story. When applying for an Amex card they had my name as "Andre" instead of Andrew (this one is probably a typo on my end).
Before approving the application, the Amex agent did a 3-way conference call with me and an agent from my bank to confirm the details in my application.
Before approving the application, the Amex agent did a 3-way conference call with me and an agent from my bank to confirm the details in my application.
Amex: "Can you confirm the customer's name is André?"
Bank: "Yes, I confirm the customer's name is Andrew."
Amex: "Thank you for confirming, André your application has been approved"