Democracy is very slow and inefficient system. It's just that up until now we haven't figured out any better solution.
Democracy works on fixing the problems over time. It means usually there is a delay between a problem and a fix. At any point in time you will see a lot of problem, but that doesn't mean that democracy doesn't work.
Think about Jira. If every project has a lot of issues in Jira, does it means they are all shit and need to be scrapped? Do you think whining about the number of issues is going to help?
A hammer is a tool. A democratic process is a tool.
It's always weird to me to hear people talk about "democracy" as an abstract moral philosophy or a system of government. It sounds to me like people talking about "hammerism" or something, like the Builder faction from the Thief series.
There are many, many faults of democratic methods. But, let it be succinctly said: human beings are easily manipulated on short time scales. Anything left to a decision of the "majority of the people" is easily influenced by propogandists. In a system that is based entirely on the tool of democracy, power is accumulated by those most adept at manipulation.
A robust system of government that protects liberty, dignity, and enables people to improve their quality of life, will include democratic processes, which are useful, but will also need to employ a variety of other governmental and moral decision making tools.
People love to roll out this popular criticism of democracy but there is very little actual evidence to support it. It can be quite a bit more expensive and much more visible when you have to influence a large number of people than to influence a small group of stakeholders. There's a reason why lobbying is such a huge part of american politics.
Even more to the point both historical and contemporary evidence indicates that power and influence spread more evenly across a countries citizens is strongly correlated to overall quality of life.
