> I don't think we take software reliability seriously enough, most of our focus is on speed of release, ever quicker cycles and it being OK to break things. This culture ruined these peoples lives.
I think people see a false dichotomy between making things quickly and making them safe. The fact is in the development of any complex thing, you're going to have bugs, and generally that's okay. But things should be designed to fail safe. Making something that throws errors when something unexpected happens is actually faster and easier than trying (and possibly failing) to handle edge cases; had Fujistu taken that simpler, easier approach then all this pain and suffering would have been avoided.
I think people see a false dichotomy between making things quickly and making them safe. The fact is in the development of any complex thing, you're going to have bugs, and generally that's okay. But things should be designed to fail safe. Making something that throws errors when something unexpected happens is actually faster and easier than trying (and possibly failing) to handle edge cases; had Fujistu taken that simpler, easier approach then all this pain and suffering would have been avoided.