Anyone who has filed a few rdars knows it is thankless work. The amount of work you have to invest for anyone to even look at your bug is high. In the instance of this particular bug, I wouldn’t be surprised if at least part of the reason it took a week and a half to handle since it was reported was that the initial reply to the reporter was “please send us the exact steps to reproduce” and then nothing was done until the bug reporter replied back. I wouldn’t be surprised to learn there were even a few iterations of this, since I personally experienced it.
Then, your bug gets looked at. But you don’t know anything about its status. Until anything from a few days to a few months later, it gets closed as a duplicate. Of course there is no way to know in advance that the bug was already opened, and that you could save an hour of work time instead of making a minimal reproducible version of your app which reproduces the bug.
Anyone who has filed a few rdars knows it is thankless work. The amount of work you have to invest for anyone to even look at your bug is high. In the instance of this particular bug, I wouldn’t be surprised if at least part of the reason it took a week and a half to handle since it was reported was that the initial reply to the reporter was “please send us the exact steps to reproduce” and then nothing was done until the bug reporter replied back. I wouldn’t be surprised to learn there were even a few iterations of this, since I personally experienced it.
Then, your bug gets looked at. But you don’t know anything about its status. Until anything from a few days to a few months later, it gets closed as a duplicate. Of course there is no way to know in advance that the bug was already opened, and that you could save an hour of work time instead of making a minimal reproducible version of your app which reproduces the bug.
At least, that’s been my unfortunate experience.
/rant